FAQ

Last updated: November 2, 2026

What do you sell and who makes it?

Cable boxes, clips, pouches, trays and sleeves. We are an independent retailer, not the manufacturer of every product, and do not claim third-party brand endorsement.

How do I check fit and contents?

Read the selected configuration, dimensions and What is included. Cable diameters, desk clearance and adhesive waiting times are product-specific. Display cables, chargers, electronics and desks are not supplied unless expressly listed.

Where do you ship and what does it cost?

We ship to all 50 U.S. states and Washington, D.C., including Alaska and Hawaii. U.S. territories and APO/FPO/DPO military addresses are excluded. Standard shipping is free with no minimum. For a PO Box delivery question, contact us before ordering. No Express service is offered.

How long does delivery take?

Processing 1–2 business days plus estimated standard transit 2–4 business days, estimated total 3–6. Weekends and U.S. federal holidays are excluded. Contact us for tracking assistance or a delay.

Can I cancel or change an order?

Contact us promptly before dispatch. We must check and confirm whether it is possible. If shipping cannot occur within the promised time, we will offer acceptance of a revised time or cancellation for a prompt refund.

Which returns qualify and how do I start?

Request within 30 calendar days after delivery. Change-of-mind items must be unused, undamaged and complete with accessories. Contact us about defects, damage, wrong items, missing parts or material differences. Contact us first for a prepaid label and correct address; label trouble should be raised before paying postage.

Who pays return costs, and are exchanges offered?

We pay shipping for eligible returns, with no restocking fee. Exchanges are not offered.

When is a refund issued?

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account. Contact us with order and return-tracking information for a status check.

Which payments are available?

Only the payment methods presented for your order at checkout are available. Contact us about a failure or duplicate charge without sending sensitive card information.

How do I manage privacy choices or contact support?

Use Your Privacy Choices for the available data-sharing opt-out. This control is not a complete category-based cookie consent panel. Contact support@linealinks.com for privacy rights, appeals, support or damaged/wrong/missing-item help. Applicable nonwaivable rights are preserved; verification requirements depend on the request and applicable law.

Contact and related policies

linealinks · 500 W 2nd St, Owensboro, KY 42301, United States · support@linealinks.com · (803) 788-3491

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